AI reception, follow-up and local growth for HVAC

Win new customers.
Keep them coming back.

It starts with seeing your business the way homeowners do. Find the strengths, gaps and next steps in your website and AI visibility.

Start with a free homepage check. Unlock the screenshot and AI review after sharing your details.

See what’s workingFind your next opportunityMake a clear plan

AI in home services — in the news

Explore the industry coverage.

Hear it for yourself

A real call.
A different first impression.

Listen to recorded HVAC test calls for booking and rescheduling. These use earlier demo voices; they are not customer results.

DTH CAPTURE / RECORDED DEMOPress play to listen

From “hello” to “let’s get that booked.”

AI receptionist + homeowner · HVAC test call

0:00
—:—
Recorded test scenario · Earlier demo version.
Read transcript

AI receptionistHey, thanks for calling Direct To Home. I'm Lee, your AI receptionist. This call is recorded. What's going on with your heating or AC?

HomeownerHey Lee, my AC is running, but it's blowing warm air. Could I get an appointment for tomorrow?

AI receptionistGot it. Your AC is running, but not cooling. What ZIP code is the home in?

HomeownerDo you know how much it would, like, cost for something like that?

AI receptionistI don't have a repair price to quote since it can depend on what's causing the issue. Would you like to look at appointment times for tomorrow?

HomeownerYeah, sure.

AI receptionistAll right. What ZIP code is the home in?

Homeowner81301.

AI receptionistThanks. And who will the appointment be for?

HomeownerFor John Smith.

AI receptionistThanks, John. Is the number you're calling from the best callback number?

HomeownerYep, this one works.

AI receptionistAll right. And would you prefer a morning or afternoon appointment tomorrow?

HomeownerWhat are your afternoon spots?

AI receptionistHere are the afternoon slots for tomorrow in Central Time on September 18th at 12 p.m., 1 p.m., and 2 p.m. Which one works for you?

Homeowner2 p.m. works.

AI receptionistDo you have any additional notes or special requests for your appointment?

HomeownerNo, that's it.

AI receptionistYou're all set for tomorrow, September 18th at 2 p.m. Is there anything else I can help you with?

HomeownerNo, thank you.

AI receptionistThanks for calling, John. Have a good day.

Call Deb for a demo ↗AI receptionist demo line · available 24/7 · (217) 866-0999
See what’s possible

A closer look.
A different first impression.

Meet Direct To Home in 73 seconds.

An overview of Direct To Home. Recorded demonstrations use earlier demo voices; call Deb for the current sales experience.

AI sales reception. Connected follow-up. Local growth.

Capture. Convert. Grow.

01

Capture

Give homeowners a clear way to find you, reach you and request HVAC service—with reception connected to your existing website and built around your team.

  • Connect your existing website
  • AI receptionist & call intake
  • After-hours & overflow coverage
  • Service-area qualification
  • Appointment booking & handoffs
02

Convert

Everything in Capture, plus connected texts, estimate follow-up and customer history. Give every open opportunity an owner and a next action.

  • Includes Capture and an HVAC website
  • Two-way texting & website chat
  • Estimate follow-up & reactivation
  • Reviews & Google Business Profile
  • Lead pipeline & outcome reporting
03

Growth

Everything in Convert, plus a coordinated search and campaign program to help more homeowners find your HVAC business.

  • Includes Convert
  • HVAC service content & local SEO
  • GEO · visibility in AI answers
  • Local lead generation & paid media
  • Campaign performance review

Each plan builds on the last. Convert includes Capture. Growth includes Convert.

Swipe to compare plans

What’s includedCaptureConvertGrowth
HVAC business websiteExisting site connection; new build quoted separatelyIncludedIncluded
AI receptionist & HVAC intakeIncludedIncludedIncluded
After-hours & overflow routingIncludedIncludedIncluded
Service-area qualificationIncludedIncludedIncluded
Appointment booking & handoffsIncludedIncludedIncluded
Two-way texting—IncludedIncluded
Website chat—IncludedIncluded
Lead pipeline & customer history—IncludedIncluded
Estimate & inquiry follow-up—IncludedIncluded
Tasks, reminders & team handoffs—IncludedIncluded
SEO · search engine optimization——Included
GEO · AI search visibility services——Included
Review requests & reputation—IncludedIncluded
Google Business Profile management—IncludedIncluded
Local lead generation——Included
Source-to-outcome reporting—IncludedIncluded
Paid media management——Included

Included services are configured within your written scope. Website pages, revisions, hosting, ownership, channel allowances and ongoing work are agreed for your account. Convert includes Capture; Growth includes Convert. Advertising spend and additional customization are quoted separately.

Explore features & benefits ↗
BUILT AROUND YOUR HVAC BUSINESS

Your expertise.
A system that reflects it.

A furnace repair, a replacement estimate and a maintenance request need different conversations. We turn your service knowledge and office process into clear instructions for your AI receptionist and follow-up workflows.

01

Map your business.

Define the services you offer, the areas you cover, your booking availability and when a person should take over.

Your services · Your coverage
02

Configure the conversation.

Build intake questions, appointment rules and lead handoffs around the way your team actually works.

Your schedule · Your sales process
03

Test the customer journey.

Review sample calls and follow-up scenarios together, then refine the setup before putting the agreed workflow to work.

Real scenarios · Clear next actions
Design my customer journey ↗
A few things to know

Good questions.
Straight answers.

Is Direct To Home built for HVAC companies?

Yes. HVAC is our focus. We configure your call intake, service-area questions, scheduling rules, and estimate follow-up around your heating and cooling business. Repair calls and replacement inquiries can follow different paths based on your agreed setup.

How much does it cost?

We build a proposal around your HVAC business, the services you choose, and the customization you need. Your written proposal confirms the included services, configuration, support and account-specific commercial terms before enrollment.

Can it fit the way my business works?

We agree on your service area, answers, coverage, scheduling rules, and handoffs. Additional locations, integrations, and custom workflows are scoped separately.

Does it answer every call?

Coverage can be configured for all incoming calls, overflow when your team is busy, or after-hours calls, depending on your account.

How do the three products differ?

Capture brings together your HVAC website, AI call intake, and booking. Convert includes Capture plus two-way texting, webchat, lead history, follow-up, reviews and Google Business Profile management. Growth includes Convert plus SEO, GEO and local lead generation. Your proposal defines the scope.

How do I book a demo?

Call (217) 866-0999 at any time. The AI receptionist demo line is available 24/7 and can collect your details and help arrange the next step.

Does the free demonstration start a subscription?

No. Listening to the recorded call or requesting a tailored demonstration does not activate a paid subscription. After reviewing your coverage, call volume, workflow and scope, we provide a written proposal for your approval.

Is advertising spend included?

Your proposal confirms included campaign work and any separate advertising spend or additional customization.

Let your next hello do more.

Hear how Deb handles a conversation, or tell us where your HVAC team needs help. We’ll build the demo around your calls, estimates and follow-up.

FASTEST WAY TO STARTCall Deb for a demo

Speak with Deb, our AI receptionist · (217) 866-0999

AI receptionist demo line · Available 24/7

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